Shipping policy

Delivery

We work with reliable logistics partners for fast and secure delivery.

Shipping cost: free delivery.

Processing time: 1–3 working days. Delivery time: 5–10 working days after dispatch, with tracking.

You will receive a tracking number by email as soon as your parcel is on its way. If a delay occurs, we will contact you as soon as possible. Unless otherwise agreed, delivery takes place within 30 days.

Customs and import charges

Depending on the destination country, customs duties, import fees and local taxes may apply. These costs are paid by you as the customer and are handled by the relevant customs authority, unless stated otherwise at checkout.

Company information
JCOM AB (trading as Glowstead)
Company No: 559575-2949
Registered address / return address: Byagårdsvägen 9D, 341 40 Ljungby, Sweden
Email: contact@shopglowstead.com